Scheduling
Lesson & Office Hours
Everything you need to know about when lessons run, when our team is available, and how requests are handled.
Lesson Hours
Available any day, excluding Dec 31 – Jan 3.
Tutors based in Japan (JST)
JST
08:00 – 22:00
WIB
06:00 – 20:00
Tutors based in Indonesia (WIB)
JST
10:00 – 22:30
WIB
08:00 – 20:30
* Actual availability depends on each tutor’s schedule.
Office Hours for Administrative Support
Ms. Emmy — Student Coordinator
Days
Monday – Friday
Excluding weekends and public holidays
Hours
09:30 – 21:30 (JST)
07:30 – 19:30 (WIB)
Administrative support is only available during these hours. Responses may take some time depending on the situation — thank you for your patience.
Important Points
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Forms & Requests
You may submit the Monthly Booking Form and Reschedule Request Form at any time, including weekends and holidays.
However, all reservations and rescheduling requests are processed during office hours only.
However, all reservations and rescheduling requests are processed during office hours only.
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Weekends & Holidays
Lessons proceed as scheduled, except Dec 31 – Jan 3.
Administrative support is unavailable on weekends and holidays. Inquiries will be handled on the next business day. In urgent situations, students may contact their tutor directly.
Administrative support is unavailable on weekends and holidays. Inquiries will be handled on the next business day. In urgent situations, students may contact their tutor directly.
We hope to provide a learning system that supports both students and tutors in a balanced and sustainable way.
We appreciate your understanding and cooperation.
Tanpopo