Lesson and Office Hours

🍃LESSON HOURS

Tutor timezones	Days	Time	Remarks
Japan (JST)	Any day, excluding Dec 31st to Jan 3rd	08:00 – 22:00 (JST) 06:00 – 20:00 (WIB)	Depending on each tutor’s schedule
Indonesia (WIB)	Any day, excluding Dec 31st to Jan 3rd	10:00 – 22:30 (JST) 08:00 – 20:30 (WIB)	Depending on each tutor’s schedule

🍃OFFICE HOURS FOR ADMINISTRATIVE SUPPORT

Ms. Emmy

Monday – Friday, excluding weekends and holidays.

09:30 – 21:30 (JST)

07:30 – 19:30 (WIB)

Administrative support is only provided during these hours.
Please understand that responses within the office hours may take some time depending on the situation.

🍃IMPORTANT POINTS

Forms & Request Processing

You may submit the Monthly Booking Form and the Reschedule Request Form at any time, including weekends and holidays.

However, all reservations and rescheduling requests are processed by the administrative team during office hours only.

Rescheduling Timing

Requests submitted late at night or during weekends/holidays will be processed on the next business day.

Be careful: If your requested reschedule date is close to the original lesson time, we may not be able to process your request, and the lesson may be counted as completed.

Weekends & Holidays

Lessons proceed as scheduled, except from Dec 31st to Jan 3rd.
Administrative support is limited; inquiries are handled on the next business day.

In urgent situations, students may contact their tutor directly.

Emergency Same-Day Cancellations

For urgent same-day cancellations, please contact your tutor directly.
Tutors will provide immediate guidance where possible.
Final scheduling adjustments will be confirmed by the administrative team during office hours.

Our Approach

We hope to provide a learning system that supports both students and tutors in a balanced and sustainable way.

We appreciate your understanding and cooperation.